SMS Terms & Conditions

Effective Date: July 6, 2025

Last Updated: July 6, 2025

These SMS Terms & Conditions govern your use of SMS (text message) communications with Titan Tax Solutions, LLC (DBA Franskoviak Tax Solutions) (“Company,” “we,” “us,” or “our”). By opting in, you consent to receive SMS messages under the terms below.

• Consent to SMS Communication

By providing your mobile number and affirmatively opting in (e.g., by checking a consent box or verbally agreeing), you authorize Titan Tax Solutions to send you SMS (text) messages at the number provided.  

Messages may be sent manually or via an automated system, including VOIP-based platforms like RingCentral.

Note: Consent to receive SMS messages is not required to purchase services.

• Types of SMS Messages You May Receive

Depending on your relationship with us, you may receive:

• Appointment confirmations or reminders
• Billing notices or payment follow-ups
• Service updates or important deadlines
• Requests for information or documentation
• Responses to inbound inquiries
• Promotional offers (only if you have separately opted in for marketing)

• Message Frequency

Message frequency will vary based on the nature of your engagement with us. You may receive:

• 1 to 5 messages per week during tax season, resolution work, or when action is required
• Up to 4 messages per month for general reminders, tips, or updates during off-peak periods

We strive to keep communication relevant, concise, and respectful of your preferences.

• Fees and Carrier Disclosures

• Standard message and data rates may apply, based on your mobile carrier and plan
• Charges may differ for domestic versus international SMS delivery.
• Message delivery is not guaranteed and may be impacted by your service provider. 
• Titan Tax Solutions is not responsible for charges incurred.

• Opt-In Methods

You may opt in to receive SMS messages by:

• Submitting an online form with consent
• Checking the SMS opt-in box on our service or intake forms
• Providing verbal or written consent during onboarding or direct communication

• Opt-Out Methods

You may opt out of SMS communications at any time:

• Reply with “STOP” to any SMS you receive
• Or contact us directly to request removal from our text messaging list

Once unsubscribed, you may receive a confirmation message. No further SMS messages will be sent unless you re-consent.

• Help & Support

For assistance related to SMS messaging:

• Reply with the word “HELP” to any SMS
• Visit our website: https://titantaxsolutions.com/
• Contact us by phone or email (see Section 10)

• Privacy and Data Use

Your phone number and any related SMS information is used only for communication related to your engagement with Titan Tax Solutions. We will never sell, rent, or share your mobile number with third parties for marketing.

For details, please review our Privacy Policy.

• Additional Disclosures

• Message and data rates may apply
• Message frequency may vary
• Reply “STOP” to opt out at any time
• For assistance, reply “HELP” or visit https://titantaxsolutions.com/

• Contact Information

If you have questions or concerns regarding this policy or your SMS preferences:

Titan Tax Solutions
📞 Phone: (248) 524-5240 (voice-only line)
📧 Email: info@franskoviakcpa.com
🌐 Website: https://titantaxsolutions.com

Note: Titan Tax Solutions operates as a DBA of Franskoviak Tax Solutions. SMS or email communications may originate from @franskoviakcpa.com or branded numbers registered under that domain.

• Changes to This Policy

Titan Tax Solutions reserves the right to revise these SMS Terms & Conditions at any time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our SMS service constitutes acceptance of those changes.